Unfortunately due to recent changes implemented by the Government in response to COVID-19, and in order to protect staff and customers our airport stores are temporarily closed. This means you can no longer place an online order for Brisbane, Canberra, Darwin, Wellington, Auckland or Christchurch.

If you need to arrange a refund, please email your order details to enquiries@lottedutyfree.com.au including your online order number. We will process your refund as soon as possible and appreciate your patience during this difficult time.
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